Welcome to XIMED’s website. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Data Controller
The data controller responsible for processing your personal data is: XIMED
- Company Name: XIMED
- Company Registration Number (SIREN): 984 134 098
- Registered Address: 1 Rue François Mitterrand, 33400 Talence, France
- Contact Email: contact@xi-med.com
2. Information We Collect
We may collect the following types of personal data:
- Identity Data: Name, surname.
- Contact Data: Email address, phone number, postal address.
- Technical Data: IP address, browser type, operating system, and browsing behavior.
- Usage Data: Information on how you use our website.
- Marketing Data: Preferences for receiving marketing communications.
3. How We Use Your Data
We process your personal data for the following purposes:
- To respond to inquiries submitted through our contact forms.
- To provide services or products requested by you.
- To manage subscriptions to our newsletters or updates.
- To analyze website traffic and improve user experience.
- To comply with legal obligations.
Legal Bases for Processing:
- Consent: For sending newsletters or marketing communications.
- Contract: When processing is necessary to fulfill a contract with you.
- Legitimate Interests: To improve our services and maintain security.
- Legal Obligation: To comply with applicable laws and regulations.
4. Sharing Your Data
We may share your personal data with:
- Service Providers: For hosting, analytics, and marketing purposes.
- Legal Authorities: If required by law or for legal defense.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We ensure that any third-party recipients comply with applicable data protection laws and contractual obligations.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Examples of retention periods:
- Contact form data: Retained for up to 12 months after resolution.
- Marketing data: Retained until you unsubscribe.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Correct inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data ("right to be forgotten").
- Objection: Object to the processing of your data for specific purposes.
- Portability: Request your data in a structured, machine-readable format.
- Restriction: Request a temporary suspension of processing in certain cases.
To exercise your rights, please contact us at contact@xi-med.com.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. For more details, please refer to our Cookie Policy.
8. Security of Your Data
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or loss.
9. Data Transfers Outside the EU
If your data is transferred outside the European Union, we ensure it is protected through mechanisms like Standard Contractual Clauses or adequacy decisions by the European Commission.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "last modified" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: contact@xi-med.com
- Address: XIMED, 1 Rue François Mitterrand, 33400 Talence, France
If you believe your rights under the GDPR have been violated, you can also file a complaint with your local data protection authority, such as the CNIL in France (www.cnil.fr).